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Returns & Shipping Policy


Our products once opened cannot be repackaged or resold due to the lack of preservatives. To keep things safe for our customers, we do not accept returns on opened merchandise. If you are unsure of a product’s suitability, kindly opt for our sample size packaging.


Please note that we cannot offer exchanges or refunds on any sale, opened, or used products. Precious & Nature's is not responsible for damage after delivery.

Precious & Nature's will refund or replace products that are faulty or damaged or do not match the product ordered from the Website. All claims for shortages or damages must be reported to customer service on the day of delivery.

We cannot accept returns of products that cause a skin reaction, since this is caused by an individual’s sensitivity to an ingredient, and cannot be predicted by us.

Orders once placed through cannot be canceled and no refunds will be made once an order has been successfully placed through

We apologize for the inconvenience this may cause. Please recheck availability on a later date.


  • Enjoy free shipping for orders above Rs. 999

  • All orders shipped from Hyderbad, Telangana by reputed courier agencies. Please note that we do not control courier agency delivery schedules. Any change in delivery time and place requested by the customer will be obliged strictly on the discretion of the courier agency.

  • Order deliveries will be made between 9 am – 5 pm Monday – Saturday. 

  • 7-14 business days for domestic delivery

For more queries contact us at

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